Refund Policy
Last updated: 2026
This page is maintained by Tennis Vault Academy. It describes the rules regarding refunds for digital products purchased on the store.
Immediately available digital products
The products offered are digital files in PDF format, made available instantly after purchase. Since the content can be downloaded and consulted immediately, no refund is available once the order is completed.
No right of withdrawal on digital content
By confirming the purchase, you expressly agree that performance of the contract begins immediately and that, for this reason, you waive the right of withdrawal provided for digital goods. This complies with the applicable law on digital content.
Technical exceptions
If you experience a technical issue that prevents you from accessing or downloading the files, please contact support. If the problem cannot be resolved, we will evaluate the best possible solution on a case-by-case basis, in accordance with the purchase conditions.
Contacts
For any questions about payments, access or refunds, you can contact support using the details indicated on the site. We will be happy to help.